Nurses Use Technology to Engage and Educate Patients

Written by LeAnn Thieman, CSP, December 3rd, 2013

“Patient-centered care and engaging patients is very important to improving quality outcomes, which includes reducing cost and better health of populations in the community, but also reductions in disparities of care,” explains Maureen Dailey, PhD, RN, CWOCN, senior policy fellow for nursing practice and policy at the American Nurses Association.

She reminds us that nurses play a key role in patient engagement, instilling confidence and competence in patients’ self-care, while providing knowledge, support and symptom management.

Many nurses are finding technology can assist with their patient-engagement efforts.  “Nursing can use interactive patient care technology to proactively engage the patient and shift the responsibility for completing certain care interventions,” said Karen Drenkard, PhD, RN, NEA-BC, FAAN.

Patients can document daily signs and symptoms. Care providers use technology to send daily reminders about taking medications or the need for follow-up visits.

Telehealth also allows nurses to remotely educate patients, based on information transmitted through the systems’ biometric devices. Analytics spot trends, and nurses can intervene at the first sign of trouble.

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