Nurse Burnout and Dissatisfaction Translates into Poor Patient Experience

Written by LeAnn Thieman, CSP, November 4th, 2015

How can you help nurses who are experiencing nurse burnout and dissatisfaction that translates into poor patient experience?

According to the Vickie Milazzo Institute in Houston, hospitals must set realistic work hours, give nurses the authority to take charge in an emergency, give veteran nurses a voice at management meetings, offer healthy meals and snacks, and cultivate a culture of trust and respect.

nurse burnoutThe Institute suggests that if the situation does not improve, hospitals could be impacted too. If nurses are under pressure, it’s likely to show up in patient surveys as part of the HCAP (Hospital Consumer Assessment of Healthcare Providers and Systems) scores, which affects how much the government reimburses hospitals for care they provide.

The research found that nurses today care more about working conditions than pay. Improved working conditions can prevent nurse turnover and absenteeism, which also raises costs.

To learn about gifting your nurses with mental, physical and spiritual health, visit SelfCare for HealthCare. Contact me today to discuss a plan that fits with your current initiatives.

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