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Improve Nurse Satisfaction Scores

Written by LeAnn Thieman, CSP, November 10th, 2015

Most CNOs have a need and desire to improve nurse satisfaction scores; a difficult task since nurses already work long, hard shifts, then many end up working overtime as well. A Health Affairs study found that nurses who work more than 12 hours in a shift and 40 hours in a week are prone to job dissatisfaction. The same study reported that nurses who work shifts longer than 12 hours are almost 2 times more likely to leave their jobs within a year.

nurse satisfactionI read of a corporation that instigated the Firm 40 rule. All employees are limited to 40 hours a week. Then they are instructed to go home and tune out work. Their focus and productivity increased. Overtime should not be an expectation for nurses, but an exception.

Hospitals must implement strategies to reduce shift and workweek length, and set guidelines so nurses don’t feel obligated to work extra hours.

Caring for nurses is the best way to increase nurses satisfaction scores and patient satisfaction scores. To learn the best way to improve your caregivers’ workplace satisfaction, visit SelfCare for HealthCare.

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